Fear and Loathing on the Learning Curve: Observations on Life, Tech and Web Design from a Slightly Misanthropic Mind

‘Geek Speak’ Allegedly Confuses Net Users

The BBC is run­ning a story on a recent sur­vey that aimed to estab­lish how much online security-related “tech­no­logy jar­gon” the aver­age home user understands.

The sur­vey, help­fully titled ‘Do you speak geek?’ to really enforce the idea of a segreg­ated clique of tech-heads run­ning the Internet, dis­covered that 84% did not know that phish­ing referred to fake email scams; 75% did not know what spy­ware was (though 1 in 10 of those that said they did thought it was some­thing one used to spy on unfaith­ful part­ners) and 61% did not know what a tro­jan was, includ­ing, it seems, the BBC, who included an incor­rect defin­i­tion in the art­icle, as well as con­fus­ing crack­ers and virus writers with hackers.

And what bas­tion of good sense and intel­li­gence was respons­ible for the sur­vey? None but AOL UK. For people scared of the label “geek,” they needed look no fur­ther than their own user base, which appears to be just what they have done. And with that in mind, the fig­ures are hardly surprising.

“Many are often left vul­ner­able because they have no idea what they are sup­posed to be pro­tect­ing them­selves against,” revealed the sur­vey, and with all-new dumbing-down oper­a­tions like the “now even sim­pler” AOL Security Centre, is it any won­der that the simple-minded sheep rely on the sup­posed blanket pro­tec­tions offered by their lov­ing ISP, as opposed to tak­ing the time to learn about the threats and coun­ter­meas­ures themselves?

   

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